Troubleshoot issues related to apps on your LG G2 | Boost Mobile FAQs & More on your LG G2 | Boost Mobile
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Troubleshoot issues related to apps on your LG G2

This article helps troubleshoot malfunctioning applications on your LG G2.

You may have an unstable application if it:

  • Doesn't open
  • Crashes frequently
  • Freezes or becomes unresponsive
  • Displays error messages

These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.

  1. Perform a soft reset.

    A soft reset deletes any temporary files that may be causing the issue.

    1. Press and hold the Power key for about 10 seconds, until the phone powers off.
    2. Release the Power key as soon as the device restarts.

Note: To optimize device performance, be sure your LG G2 is running the most recent device software. Check for software updates.

If you're still having issues, contact the application developer listed in the application description for more help.