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Show Me How

Activate your device
  1. Turn the device on by pressing the Power/Lock key.

    Note: The device can complete all Hands Free Activation steps with no user interaction.

    If the Hands Free Activation fails to activate successfully, up to 5 additional activation attempts will be offered. If all attempts to activate fail, alternate activation methods will be necessary.

    It is also necessary to have Sprint network coverage. To verify Sprint Coverage, visit the Sprint website at coverage.sprint.com.

  2. Swipe the screen to unlock the device.

  3. The Hands Free Activation process will begin automatically.

    Once the device is activated, tap OK.

  4. The device will update the PRL.

    When finished, tap OK.

  5. The device will check for Firmware Updates.

    If an update is available, follow the on-screen prompts to install the update. Otherwise, tap OK.

  6. If prompted, review the Attention message and tap OK.

  7. The device is now activated.

    Note: If the Hands Free Activation is unsuccessful, complete the Initial Sign In and First Use tutorial and then complete the Update the Data Profile tutorial.