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Show Me How

Transfer files with your computer
  1. Connect the USB cable from the device to the computer.

  2. From the home screen, swipe down the Status bar, then tap the USB notification.

  3. Tap to select File transfer, then tap a frequency.

    Note: If prompted, tap USE ALWAYS.

  4. On the computer, click the Start button, then click File Explorer.

    Note: If Tap to choose what happens with this device pops-up, click on it, then click Open device to view files and skip the next step.

  5. Click This PC, then double-click the device name under Devices and drivers.

  6. Double-click Internal storage.

  7. Drag and drop files into the appropriate folders and/or subfolders as desired.

    Music files are typically stored in a folder titled Music.

    Photos and Videos captured with the handset camera are typically stored in a folder titled DCIM.

    Note: 3rd Party applications may store photos in different storage locations. Consult the application's support website or contact the developer for further assistance.

  8. Once the file transfer is complete, disconnect the USB cable.

    The files are now transferred.