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Show Me How

Activate your device
  1. Turn the device on by pressing the Power/Lock key.

    Note: The device can complete all Hands Free Activation steps with no user interaction.

    If the Hands Free Activation fails to activate successfully, up to 5 additional activation attempts will be offered. If all attempts to activate fail, alternate activation methods will be necessary.

    It is also necessary to have network coverage. To verify your coverage, visit your mobile provider website.

  2. Swipe the screen to unlock the device.

  3. The Hands Free Activation process will begin automatically.

    Once the device is activated, tap OK.

  4. The device will update the PRL.

    When finished, tap OK.

  5. The device will verify if a firmware update is available.

    If an update is available, follow the steps to download and install the update. Otherwise, the device will prepare to restart.

    Note: If prompted to restart the device, tap OK.

  6. The device is now activated.

    Note: If the Hands Free Activation is unsuccessful, complete the Initial Sign In and First Use tutorial and then complete the Update the Data Profile tutorial.