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Show Me How

Transfer files with your computer
  1. Connect the USB cable from the handset to the computer.

  2. On your iPhone, tap Trust.

    Note: This prompt will display when the drivers installation is complete.

  3. On the computer, open the Start menu and click File Explorer.

    Note: If Tap to choose what happens with this device pops-up, click on it, then click Open device to view files and skip the next step.

  4. Click This PC, then double-click the iPhone's name under Devices and drivers.

  5. Double-click Internal Storage.

  6. Photos and Videos captured with the handset camera are stored in a folder titled DCIM.

    Drag and drop the desired pictures or videos out of the folders and/or subfolders.

    Note: Files cannot be transferred to the iPhone.

  7. Once the file transfer is complete, disconnect the USB cable.

    The files have been transferred successfully.